privacy policy

Privacy Policy

Our privacy policy explains how we collect, use, and protect your information when you use our services.

Your information

We respect our guests’ privacy. All guest information collected by Nepal Holiday Trek and Expedition is governed by our terms and conditions. Although we own the data storage and databases, you retain all rights to your information.

What we collect

We collect information through interactive forms, and we take steps to protect your data. When requesting information from us, we ask for your name, email address, and phone number. We collect the email addresses and certain personally identifiable information of those who communicate with us via email, ensuring your data is handled securely.

Cookies and web beacons

We use cookies to store information about visitors’ preferences, record which pages visitors access, and customise web page content based on the visitor’s browser type or other information the visitor sends us via their browser.

Disclosure of customer information and communications

We will not disclose our customers’ personal and account information unless we have a reason to do so. It is necessary to identify, contact, or take legal action against anyone who may be causing harm or interfering with the rights or property of Nepal Holiday Trek and Expedition. We won’t share your emails or private messages with other companies or individuals unless we have a specific reason to do so. The circumstances under which Nepal Holiday Trek and Expedition will disclose such electronic customer communications are when it is:

  • Necessary to provide service to the customer.
  • Necessary to protect the legitimate interests of Nepal Holiday Trek and Expedition and its customers.
  • Required to cooperate with interception orders, warrants, or other legal processes that we determine, in our sole discretion, to be valid and enforceable.
  • Necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Nepal Holiday Trek and Expedition and appear to pertain to the commission of a crime.